\ Terms & Conditions - Urise Counselling Services: London and Essex

Terms & Conditions

Welcome to Urise Counselling. By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.

1. Acceptance of Terms

By using our website or engaging in our counselling services, you confirm that you have read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, you must not use our services.

2. Services Provided

Urise Counselling offers professional counselling services, including but not limited to:

  • Marriage Counselling

  • Couples Counselling

  • Premarital Counselling

  • Individual Therapy (e.g., anxiety, depression, trauma)

All services are provided by qualified and experienced counsellors. However, we do not guarantee specific outcomes, as results may vary depending on individual circumstances.

3. Client Responsibilities

  • You agree to provide accurate and complete information during consultations.

  • You are responsible for attending scheduled sessions on time.

  • You must inform us of any changes to your contact details or circumstances.

  • You agree to treat our counsellors and staff with respect and courtesy.

4. Confidentiality

Your privacy is our priority. All sessions and personal information are kept strictly confidential, except in the following circumstances:

  • If there is a risk of harm to yourself or others.

  • If required by law or a court order.

For more details, please refer to our Privacy Policy.

5. Cancellation and Rescheduling

  • Cancellations or rescheduling requests must be made at least 24 hours before your session.

  • Late cancellations or no-shows may incur a fee.

  • We reserve the right to cancel or reschedule sessions due to unforeseen circumstances, such as counsellor illness.

6. Fees and Payments

  • Fees for counselling services are outlined during the booking process.

  • Payment is required in advance or at the time of the session, unless otherwise agreed.

  • We accept payment via [list accepted payment methods, e.g., credit/debit cards, bank transfer].

7. Intellectual Property

All content on our website, including text, images, logos, and graphics, is the property of Urise Counselling and is protected by copyright laws. You may not reproduce, distribute, or use any content without our prior written consent.

8. Limitation of Liability

Urise Counselling is not liable for any direct, indirect, or consequential damages arising from the use of our services or website. While we strive to provide high-quality care, we cannot guarantee specific results or outcomes.

9. Changes to Terms & Conditions

We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the revised terms.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at:
Email: hello@urise.co.uk
Phone: +44 7944 343305

By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions. Thank you for choosing Urise Counselling.

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